This Privacy Policy (herein referred to as “Policy”) explains how Alchemy Engraving (herein referred to as the “Company,” “we,” “us,” or “our”) processes Personal Data that we collect from you (herein referred to as the “User”) as a Controller.

 

1. DEFINITIONS.

1. “Controller” means the natural or legal person, public authority, agency, or other body, which alone or jointly with others, determines the purposes and means of processing Personal Data.

(b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

(c) “Service(s)” means Engraving.

(i) ”User” means the natural or legal person who has used the Service(s) by

agreeing to the Terms.

(ii) “Terms” means the binding contract between the Company and User that governs

the User's access and use of the Service(s).

 

2. DATA COLLECTION.

 

The User directly provides the Company with most of the data we collect. The Company collects Personal Data from the User from the following sources:

 

Alchemy Engraving’s Website, Social, and any emails sent to Alchemy Engraving provided by the User.

 

3. PROCESSING OF PERSONAL DATA.

 

(a) The Company processes the User’s Personal Data to Order Processing.

(b) The Company will generally collect Personal Data from the User only where it needs to create a contract with the User, where the processing is in the Company’s legitimate

interests and not overridden by the User’s data protection interests or fundamental rights and freedoms, or where the Company has the User’s consent. In some cases, the Company may also have a legal obligation to collect Personal Data from the User.

(c) If the Company processes Personal Data with the User’s consent, the Subscriber may

withdraw their consent at any time.

 

4. SHARING OF PERSONAL DATA.

 

(a) The User acknowledges that the Company may share the User’s Personal Data with

its group companies and third-party service providers to provide the Company’s

Service(s) and/or send information or updates about the Service(s).

(b) When the Company processes the User’s order, it may send the User’s Personal Data

and use the resulting information from credit reference agencies to prevent fraudulent purchases.

(c) The Company shares Personal Data in the following instances Payments and Shipping.

 

5. RETENTION OF PERSONAL DATA.

 

(a) Company retains the Personal Data when an ongoing legitimate business requires retention of such Personal Data.

(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store your Personal Data and isolate it from any further processing until it is deleted.

 

6. SECURITY OF PERSONAL DATA.

 

The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a high level of security appropriate to the risk of processing the User’s Personal Data. If you are a User and have any concerns about the security of your Personal Data, please contact us immediately.

 

7. MODIFICATION.

 

The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the User shall be notified only if there are material changes to this Policy.

 

8. CONTACT DETAILS.

 

If you have any concerns about this Policy, please get in touch with us at support@alchemyengraving.co.